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For MCM-9000, version 5.1.2 onwards, follow the below steps to upload the device's latest files through the GUI.  

 

  1. After the download, navigate to  System → System Information → Software Management → Upload License File (at the bottom).

  2. Click on “Upload File” in the below screen to upload the downloaded RAR files (license) and then click on Submit to finish the upload.  

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  1. Please make sure to do a “Soft reset“ under System → System Information → Device Controls after update for the changes to reflect.

    image-20240806-094954.pngImage Added

Online update through FTP

  1. Please follow the below steps to upload the latest file to the MCM-9000 through FTP. This procedure was tested with command-line FTP and FileZilla FTP client.

  2. Extract the .rar file.

  3. Navigate to the location of the downloaded file through the CLI (command line "cd c:\location\").

  4. Connect to the device by  "ftp <ip address of device>" with the user name "license" and password "tagvs" for License updates.

  5. Upload the license update file to the default folder on the MCM-9000 device using the CLI (in the FTP's command line type: "put {Enter the Path to the file}").

  6. Please make sure to do a “Soft reset“ under System → System Information → Device Controls after update for the changes to reflect.

    image-20240806-094954.pngImage Added

 FTP usage in command line mode (windows) are listed below: 

Commands

Description

 cd c:\location\

Change to the location of the new license file.

 ftp 192.168.0.111

Connect to the IP of the running system.

 license

Enter the connection username.

 tagvs

Enter the connection password.

 put license.tag

Push the new license file.

 quit

Disconnect.

Offline Update

Follow the below steps to perform an offline update:

  1. Power down the unit, disconnect the flash drive from the server.

  2. Connect the flash drive to a Windows/Linux PC.

  3. Extract the .rar file.

  4. Replace the "license.tag" file under "license" folder with the new file.

  5. Reconnect the flash drive to the server.

  6. Power up the server.

Soft Reset after update

Please make sure to do a “Soft reset“ under System → System Information → Device Controls after update for the changes to reflect.

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Additionally, it is recommended to do a page cache refresh,

  • Windows users: Press ctrl + F5 on your keyboard.

  • Mac users: Press command + shift + R on your keyboard.