System Errors List

0x02001000

Info

Internal System Error

Non-critical.

0x00010001

Critical

License Fault

0x00010002

Critical

License Fault

0x00010003

Critical

Internal System Error

0x00010004

Critical

License Expired

0x00010007

Critical

Internal System Error

Memory related.

0x0001000b

Critical

Internal System Error

0x0001000c

Critical

Internal System Error

0x0001000d

Critical

Internal System Error

0x0001000e

Critical

Internal System Error

0x0001000f

Critical

Internal System Error

0x00010016

Critical

Internal System Error

0x00010040

Critical

Internal System Error

0x00010045

Critical

Internal System Error

0x00010076

Critical

Internal System Error

0x00010077

Critical

Internal System Error

0x00001111

Info

User activated, test notification generation

0x00001200

Info

User cleared admin password from CLI

0x00001201

Info

User performed "factory default" from CLI

0x00001202

Info

User changed network configuration from CLI

0x00040401

Critical

Internal System Error

Network device related.

0x00040402

Critical

Internal System Error

Memory related.

0x00040403

Critical

Internal System Error

0x00040407

Critical

Internal System Error

Memory related.

0x00040408

Critical

Internal System Error

Memory related.

0x00040409

Critical

Internal System Error

Network configuration related.

0x00004410

Critical

Internal System Error

Network configuration related.

0x00040411

Critical

Internal System Error

Network configuration related.

0x00040422

Critical

Internal System Error

Memory related.

0x00040423

Critical

Internal System Error

Memory related.

0x00040501

Critical

Internal System Error

Memory related.

0x00040503

Critical

Internal System Error

Memory related.

0x00040504

Critical

Internal System Error

Memory related.

0x00040505

Critical

Internal System Error

Memory related.

0x00040506

Critical

Encoder TX malfunction

0x00040507

Critical

Internal System Error

Memory related.

0x00040508

Critical

Internal System Error

Memory related.

0x00040509

Critical

Configuration fault

Too many notification agents configured.

0x00040510

Critical

Configuration fault

Too many notification entries configured.

0x00040511

Critical

Configuration fault

Notification agents configuration is too big.

0x00040512

Critical

Configuration fault

Notification entries configuration is too big.

0x00030513

Decoder didn't receive anything

0x00040514

Critical

Internal System Error

Inter module communication fault.

0x00040515

Critical

Internal System Error

Clock related.

0x00004516

Critical

Internal System Error

0x00040517

Critical

Internal System Error

0x00040520

Critical

Internal System Error

0x00040521

Critical

Internal System Error

Manager CPU load is too high.

0x00040522

Critical

Internal System Error

Manager memory usage is too high.

0x00040523

Critical

Internal System Error

Manager memory allocation is too high.

0x00040524

Critical

Configuration export fault

0x00040525

Critical

Configuration import fault

0x00040526

Critical

Configuration import fault

0x00040527

Critical

Configuration import fault

File too big.

0x00040528

Critical

Failed to save XML configuration file

0x00040529

Critical

Configuration upload failed

File name too long.

0x0000452A

Info

Successful configuration save

0x00004530

Info

Failed to import config from the previous release

0x00004531

Info

Successful import of config from the previous release

0x00004532

Info

System up notification

0x00040537

Critical

Configuration Export failed

0x00040538

Critical

Configuration Import failed

Not a valid file.

0x00040539

Critical

Auto configuration export for report failed

0x00004540

Info

Too many stop and start monitoring actions were performed.

The system will not start monitoring for a few minutes.

0x00004541

Info

User clock sync (NTP or PTP) failed.

0x00004542

Info

User clock sync (NTP or PTP) failed.

0x00004543

Info

User clock sync (NTP or PTP) failed.

The reference clock value does not exist.

0x00004544

Info

Mellanox network card, packet pacing not enabled on Mellanox firmware; this causes ST-2110 pacing to malfunction.

0x00004545

Info

System detected a fault with the USB flash disk

0x00004700

Info

Successful software upload & ingest performed (via HTTP/s)

0x00004701

Info

Successful firmware upload & ingest performed (via HTTP/s)

0x00004702

Info

Successful license upload & ingest performed (via HTTP/s)

0x00004710

Info

Software ingest failed - corrupted file

0x00004711

Info

Firmware ingest failed - corrupted file

0x00004712

Info

License ingest failed - corrupted file or wrong license

0x00004720

Info

Software ingest failed - File truncated (length error)

0x00004721

Info

Firmware ingest failed - File truncated (length error)

0x00004722

Info

License ingest failed - File truncated (length error)

0x00004730

Info

Software ingest failed - Can't write to disk

0x00004731

Info

Firmware ingest failed - Can't write to disk

0x00004740

Info

Software ingest failed - corrupted file

0x00004741

Info

Firmware ingest failed - corrupted file

0x00004750

Info

Software ingest failed - corrupted RAR file

0x00004751

Info

Firmware ingest failed - corrupted RAR file

0x00004752

Info

License ingest failed - corrupted RAR file

0x00004760

Info

Software ingest failed - RAR file doesn't include the required file

0x00004761

Info

Firmware ingest failed - RAR file doesn't include the required file

0x00004762

Info

License ingest failed - RAR file doesn't include the required file

0x00004772

Info

License ingest failed - not allowed on the cloud instance

0x00004800

Info

Successful software switch (next boot image settings)

0x00004801

Critical

Software switch failed, can't duplicate current firmware image

0x00040802

Critical

Software switch failed, the other firmware version too old

0x00040803

Critical

Software switch failed, no software image on the other image

0x00040804

Critical

Software switch failed, no software image on the other image

0x00040805

Critical

Software switch failed, the other image files corrupted

0x00040810

Critical

Updating system license failed, not a valid license

0x00040811

Critical

Updating system license failed, not a valid license

0x00040812

Critical

Successfully update the system license

0x00040813

Critical

User action "configure IRD" failed

0x00040814

Critical

User action "configure IRD" failed

0x00040815

Critical

User action "configure IRD" failed

0x00004816

Info

User triggered action - sync to NTP/PTP

0x00004817

Info

User action "test notification" failed

0x00004818

Info

User action "test notification" failed

0x00004819

Info

User action "test notification" failed

0x00004820

Info

User Action "force profile" failed

0x00004821

Info

User Action "force profile" failed

0x00004822

Info

User Action "force profile" failed

0x00004823

Info

User Action "change monitor state" failed

0x00004824

Info

User Action "change monitor state" failed

0x00004825

Info

User Action "change encoder state" failed

0x00004826

Info

User Action "change encoder state" failed

0x00004827

Info

User Action "send test report" failed

0x00004828

Info

User Action "send test report" failed

0x00004829

Info

User Action "enable channel recording" failed

0x0000482A

Info

User Action "enable/disable encoder" failed

Reached maximum number of encoders limit.

0x00004830

Info

User Action "enable channel recording" failed

0x00004831

Info

User Action "enable/disable encoder" failed

No hardware resources.

0x00004832

Info

User Action "enable/disable monitoring" failed

0x00004835

Info

User Action "enable/disable encoder" failed

No free license.

0x00040837

Critical

Internal system error

Stacking protocol non-recoverable failure.

0x00004838

Info

Stacking error

Stacking protocol recoverable failure.

0x00004839

Info

User Action "change encoder state" failed

No uncompressed license.

0x0000483A

Info

User Action "change encoder state" failed

No SDI license.

0x00040840

Critical

Internal System Error

Memory related.

0x00004841

Info

VM/AWS serial file updated successfully

0x00004842

Info

VM/AWS serial file updated failed

0x00004901

Info

Disabling channel monitoring due to license overload

0x00004902

Info

Disabling channel monitoring due to performance overload

0x00004903

Info

Not enough memory

System performance limited due to lack of sufficient memory.

0x00040904

Critical

The 2 CPUs in the system are not of the same model

0x00040905

Critical

Disabling channel recording due to license overload

0x00004906

Info

Disabling channel encoder, due to performance overload

0x00004907

Info

Failed to trigger channel recording

Recording mechanism overloaded.

0x00004908

Info

Recording canceled - due to slow performance

0x00004909

Info

Installed system memory not aligned

System memory should be installed according to the specification.

0x00040910

Critical

Internal System Error

0x00040911

Critical

Internal System Error

DB related.

0x00004912

Info

Recording canceled - due to no input

0x00004913

Info

System configured for NUMA - performance decreased

0x00004914

Info

Internal System Error

0x00004915

Info

Uncompressed receivers limited due to a lack of memory

0x00040916

Critical

Internal System Error

Memory related.

0x00020017

Critical

Internal System Error

Memory related.

0x00020018

Critical

Internal System Error

Memory related.

0x00020020

Critical

Internal System Error

Memory related.

0x00020030

Critical

Internal System Error

Memory related.

0x00020035

Critical

Internal System Error

Memory related.

0x00020101

Critical

Internal System Error

Memory related.

0x00020102

Critical

Internal System Error

Memory related.

0x00020103

Critical

Internal System Error

Memory related.

0x00020104

Critical

Internal System Error

Memory related.

0x00020105

Critical

Internal System Error

Memory related.

0x00002111

Critical

Encoder restarted due to configuration change

0x00020112

Critical

Encoder restarted due to too many visual objects

0x00020114

Critical

Internal System Error

Memory related.

0x00020115

Critical

Internal System Error

Memory related.

0x00020116

Critical

Internal System Error

Memory related.

0x00020117

Critical

Internal System Error

Memory related.

0x00030118

Critical

Internal System Error

Memory related.

0x00030119

Critical

Internal System Error

Memory related.

0x0003011A

Critical

Encoder restarted due to too many visual objects

0x00020518

Critical

Encoder restarted due to heavy CPU usage

0x00020519

Critical

Encoder restarted due to heavy memory usage

0x00020520

Critical

Encoder restarted due to heavy memory allocation

0x00020040

Critical

Internal System Error

Memory related.

0x00020060

Critical

Internal System Error

Memory related.

0x00002061

Info

Internal System Error

Memory related.

0x00020062

Critical

Internal System Error

Memory related.

0x00020063

Critical

Internal System Error

Memory related.

0x00020067

Critical

Internal System Error

Blackmagic SDI interface related.

0x00002068

Info

Internal System Error

Blackmagic SDI interface related.

0x00020069

Critical

Internal System Error

Memory related.

0x00020070

Critical

Internal System Error

Memory related.

0x00020071

Critical

Internal System Error

Memory related.

0x00020072

Critical

Internal System Error

Memory related.

0x00020080

Critical

Internal System Error

Memory related.

0x00020600

Critical

Internal System Error

Memory related.

0x00020601

Critical

Internal System Error

Memory related.

0x00020602

Critical

Internal System Error

Memory related.

0x00020603

Critical

Internal System Error

Encoder custom icons related.

0x00020700

Critical

Internal System Error

Memory related.

0x00020701

Critical

Internal System Error

Memory related.

0x00020702

Critical

Internal System Error

Memory related.

0x00020703

Critical

Internal System Error

Memory related.

0x00020704

Critical

Internal System Error

Memory related.

0x00020705

Critical

Internal System Error

Memory related.

0x00020741

Critical

Internal System Error

Font Missing.

0x00030801

Critical

Internal System Error

Memory related.

0x00030802

Critical

Internal System Error

Memory related.

0x00030803

Critical

Internal System Error

Memory related.

0x00030804

Critical

Internal System Error

Memory related.

0x00030805

Critical

Internal System Error

Memory related.

0x00003806

Info

Internal System Error

Memory related.

0x00030807

Critical

Internal System Error

Memory related.

0x00030808

Critical

Internal System Error

Memory related.

0x00030809

Critical

Internal System Error

0x00030810

Critical

Internal System Error

0x00030811

Critical

Internal System Error

Audio Related.

0x00030812

Critical

Video decoding error

0x00030813

Critical

Internal System Error

0x00030814

Critical

Internal System Error

0x00030815

Critical

Internal System Error

0x00030816

Critical

Internal System Error

Memory related.

0x00030817

Critical

Internal System Error

0x00030818

Critical

Internal System Error

0x00030819

Critical

Internal System Error

Memory related.

0x0003081B

Critical

Internal System Error

0x0003081C

Critical

Internal System Error

Memory related.

0x0003081D

Critical

Internal System Error

0x0003081F

Critical

Internal System Error

Memory related, J2K decoder.

0x00030820

Critical

Internal System Error

Memory related.

0x00030821

Critical

Internal System Error

Memory related.

0x00030822

Critical

Internal System Error

Memory related.

0x00030840

Critical

Internal System Error

Memory related.

0x00030515

Critical

Decoder restarted due to heavy CPU usage

0x00030516

Critical

Decoder restarted due to heavy memory usage

0x00030517

Critical

Decoder restarted due to heavy memory allocation

0x004e0842

Critical

Internal System Error

Memory related.

0x004e0521

Thumb Generation module restarted due to heavy CPU usage

0x004e0522

Thumb Generation module restarted due to heavy memory usage

0x004e0523

Thumb Generation module restarted due to heavy memory allocation

0x00030900

Critical

Internal System Error

Memory related.

0x00030901

Critical

Internal System Error

Memory related.

0x00030902

Critical

Internal System Error

Memory related.

0x00030902

Critical

Internal System Error

Memory related.

0x00030900

Critical

Internal System Error

Memory related.

0x00030280

Critical

Internal System Error

Memory related.

0x00030281

Critical

Internal System Error

Memory related.

0x00030380

Critical

Internal System Error

Memory related.

0x00030381

Critical

Internal System Error

Memory related.

0x00030382

Critical

Internal System Error

0x00030383

Critical

Internal System Error

0x00003384

Info

Mpeg2 decoder failure

0x00003385

Info

Mpeg2 decoder failure

0x00003386

Info

Mpeg2 decoder failure

0x00003387

Info

H264 decoder failure

0x00003388

Info

J2K decoder failure

0x00003389

Info

HEVC decoder failure

0x00050001

Critical

Internal System Error

Memory related.

0x00050005

Critical

Email send failure

Cannot connect to the SMTP server.

0x00005006

Info

Email send failure

0x00005007

Info

Email sent successfully

0x00050521

Critical

Email TX module restarted due to heavy CPU usage

0x00050522

Critical

Email TX module restarted due to heavy memory usage

0x00050523

Critical

Email TX module restarted due to heavy memory allocation

0x00050524

Critical

Report configuration email failed

File too big.

0x00070002

Critical

Internal System Error

Network related.

0x00070003

Critical

Internal System Error

0x00070004

Critical

Internal System Error

0x00070005

Critical

SNMP trap send failure

Network related.

0x00070521

Critical

SNMP TX module restarted due to heavy CPU usage

0x00070522

Critical

SNMP TX module restarted due to heavy memory usage

0x00070523

Critical

SNMP TX module restarted due to heavy memory allocation

0x00060001

Critical

Internal System Error

Memory related.

0x00006002

Info

New scan process started

0x00006003

Info

User cancelled scanning process

0x00060521

Critical

Scanner module restarted due to heavy CPU usage

0x00060522

Critical

Scanner module restarted due to heavy memory usage

0x00060523

Critical

Scanner module restarted due to heavy memory allocation

0x00060690

Critical

Internal System Error

DB related.

0x00440521

Critical

Receiver module restarted due to heavy CPU usage

0x00440522

Critical

Receiver module restarted due to heavy memory usage

0x00440523

Critical

Receiver module restarted due to heavy memory allocation

0x000e0521

Critical

Recorder module restarted due to heavy CPU usage

0x000e0522

Critical

Recorder module restarted due to heavy memory usage

0x000e0523

Critical

Recorder module restarted due to heavy memory allocation

0x000e0842

Critical

Internal System Error

Memory related.

0x004f0521

Critical

CTP module restarted due to heavy CPU usage

0x004f0522

Critical

CTP module restarted due to heavy memory usage

0x004f0523

Critical

CTP module restarted due to heavy memory allocation

0x000f0004

Critical

Internal System Error

Network related, RTMP.

0x000f0521

Critical

OTT Receiver module restarted due to heavy CPU usage

0x000f0522

Critical

OTT Receiver module restarted due to heavy memory usage

0x000f0523

Critical

OTT Receiver module restarted due to heavy memory allocation

0x000f0524

Critical

Internal System Error

Memory related.

0x000f0525

Critical

Internal System Error

Memory related.

0x000f0526

Critical

Internal System Error

Memory related.

0x000f0527

Critical

Internal System Error

Memory related.

0x000f0842

Critical

Internal System Error

Memory related.

0x000f0690

Critical

Internal System Error

DB Related.

0x000f0301

Critical

Internal System Error

0x000f0302

Critical

Internal System Error

0x000f0303

Critical

Internal System Error

0x000f0304

Critical

Internal System Error

0x000f0306

Critical

Internal System Error

Memory related.

0x000f0307

Critical

Internal System Error

Memory related.

0x000f0308

Critical

Internal System Error

Memory related.

0x000f0309

Critical

Internal System Error

Memory related.

0x000f030A

Critical

Internal System Error

Memory related.

0x0000f30B

Info

Internal System Error

Debug information.

0x00480007

Critical

Internal System Error

Memory related.

0x00480008

Critical

Internal System Error

0x00208009

Info

Mellanox receiver configuration change

0x00480010

0x00480521

Critical

Mellanox receiver module restarted due to heavy CPU usage

0x00480522

Critical

Mellanox receiver module restarted due to heavy memory usage

0x00480523

Critical

Mellanox receiver module restarted due to heavy memory allocation

0x00208525

Critical

Internal System Error

0x00410004

Critical

Internal System Error

Network related.

0x00410521

Critical

Bridge Sender module restarted due to heavy CPU usage

0x00410522

Critical

Bridge Sender module restarted due to heavy memory usage

0x00410523

Critical

Bridge Sender module restarted due to heavy memory allocation

0x00420650

Critical

Internal System Error

Memory related.

0x00420651

Critical

Internal System Error

DB Related.

0x00420652

Critical

Internal System Error

Network related.

0x00420654

Critical

Internal System Error

Network related.

0x00420655

Critical

Internal System Error

Memory related.

0x00420656

Critical

Internal System Error

Memory related.

0x00420660

Critical

Internal System Error

Memory related.

0x00420521

Critical

Key Manager module restarted due to heavy CPU usage

0x00420522

Critical

Key Manager module restarted due to heavy memory usage

0x00420523

Critical

Key Manager module restarted due to heavy memory allocation

0x00080001

Critical

Internal System Error

Memory related.

0x00008002

Info

FTP - connection login

0x00008003

Info

FTP - connection logout

0x00008004

Info

FTP - connection dropped

0x00008005

Info

FTP - file upload completed successfully

0x00008006

Info

FTP - file upload failed

0x00080521

Critical

FTP module restarted due to CPU load

0x00080522

Critical

FTP module restarted due to memory load

0x00080523

Critical

FTP module restarted due to memory allocation

0x00009001

Info

NTP/PTP sync with a large offset

0x00090002

Critical

Internal System Error

0x00090003

Critical

Internal System Error

0x00090004

Critical

Internal System Error

0x00090005

Critical

Internal System Error

0x00009006

Info

No NTP/PTP sync

0x00090007

Critical

NTP/PTP module configuration change

0x00090521

Critical

NTP/PTP module restarted due to CPU load

0x00090522

Critical

NTP/PTP module restarted due to memory load

0x00090523

Critical

NTP/PTP module restarted due to memory allocation

0x0000a001

Info

Successfully configured external IRD

0x0000a002

Info

Failed configured external IRD

0x0000a003

Info

Failed configured external IRD

No answer.

0x0000a004

Info

Failed configured external IRD

Verification failed.

0x0000a005

Info

Failed configured external IRD

No lock.

0x0000a006

Info

Failed configured external IRD

Verification failed.

0x0000a007

Info

Internal System Error

Network related.

0x000a0010

Critical

Internal System Error

Memory related.

0x000a0521

Critical

SNMP control module restarted due to CPU load

0x000a0522

Critical

SNMP control module restarted due to memory load

0x000a0523

Critical

SNMP control module restarted due to memory allocation

0x000b0521

Critical

Webserver restart due to CPU load

0x000b0522

Critical

Webserver restart due to too high memory usage

0x000b0523

Critical

Webserver restart due to too high memory allocation

0x000b0601

Critical

Webserver restart due to an internal error

0x0000b101

Critical

Webserver restart due to configuration change (http/https settings)

0x000b0602

Critical

Webserver restart due to an internal error

Memory related.

0x000b0603

Critical

Webserver restart due to an internal error

Memory related.

0x000b0604

Critical

Webserver restart due to an internal error

Memory related.

0x000b0605

Critical

Webserver restart due to an internal error

Memory related.

0x000b0606

Critical

Webserver restart due to an internal error

Memory related.

0x000b0607

Critical

Webserver restart due to an internal error

Memory related.

0x000b0640

Critical

Webserver restart due to an internal error

0x000b0641

Critical

Webserver restart due to an internal error

0x000b0642

Critical

Webserver restart due to an internal error

0x000b0643

Critical

Webserver restart due to an internal error

0x000b0644

Critical

Webserver restart due to an internal error

0x000b0645

Critical

Webserver restart due to an internal error

0x000b0646

Critical

Webserver restart due to an internal error

0x000b0647

Critical

Webserver restart due to an internal error

0x000b0648

Critical

Webserver restart due to an internal error

0x000b0649

Critical

Webserver restart due to an internal error

0x000b0650

Critical

Webserver restart due to an internal error

0x000b0651

Critical

Webserver restart due to an internal error

0x000b0652

Critical

Webserver restart due to an internal error

0x000b0653

Critical

Webserver restart due to an internal error

0x000b0654

Critical

Webserver restart due to an internal error

0x000b0655

Critical

Webserver restart due to an internal error

0x000b0656

Critical

Webserver restart due to an internal error

0x000b0657

Critical

Webserver restart due to an internal error

0x000b0658

Critical

Webserver restart due to an internal error

0x000b0659

Critical

Webserver restart due to an internal error

0x000b0660

Critical

Webserver restart due to an internal error

0x000b0661

Critical

Webserver restart due to an internal error

0x000b0662

Critical

Webserver restart due to an internal error

0x000b0663

Critical

Webserver restart due to an internal error

0x000b0664

Critical

Webserver restart due to an internal error

0x000b0675

Critical

Webserver restart due to an internal error

0x000b0666

Critical

Webserver restart due to an internal error

0x000b0667

Critical

Webserver restart due to an internal error

0x000b0668

Critical

Webserver restart due to an internal error

0x000b0669

Critical

Webserver restart due to an internal error

0x000b0670

Critical

Webserver restart due to an internal error

0x0000c001

Info

User Action

Test agent.

0x0000c002

Info

User Action

Configuration import.

0x0000c003

Info

User Action

Configuration export.

0x0000c004

Info

User Action

Switch boot image.

0x0000c005

Info

User Action

Configuration uploaded.

0x0000c006

Info

User Action

Save configuration.

0x0000c007

Info

User Action

Configure IRD to source channel parameters - via SNMP.

0x0000c008

Info

User Action

Force channel profile.

0x0000c009

Info

User Action

Start/stop channel monitoring.

0x0000c00A

Info

User Action

System shutdown.

0x0000c00B

Info

User Action

Cold restart.

0x0000c00C

Info

User Action

Soft-reset.

0x0000c00D

Info

User Action

Start scanning process.

0x0000c00E

Info

User Action

Sync clock to NTP/PTP.

0x0000c00F

Info

User Action

Start channel recording.

0x0000c010

Info

User Action

Start/stop encoder process.

0x0000c011

Info

User Action

Send configuration report.

0x0000c012

Info

User Action

Create a new stack.

0x0000c013

Info

User Action

Upload software image.

0x0000c014

Info

User Action

Upload firmware image.

0x0000c015

Info

User Action

Upload license file.

0x0000c051

Info

User Action

Join an existing stack.

0x0000c052

Info

User Action

Invite unit to an existing stack.

0x0000c053

Info

Join to stack failed

0x0000c061

Info

User Action

Event acknowledged.