Error Display Agents (Penalty Box)
Error Display Agents (Penalty Box) – Display by Exception, channels are monitored in the background and pushed to view only on an error.
How to create a Penalty Box?
- Navigate to Notifications -> Notification Agents -> Error Display Agent and create an Error Display Agent. Please refer to Error Display Agents under Notification for a detailed description.
- Navigate to Notifications -> Notification Sets and choose the Error Display Agent created in (1) under the Error Display column for one or more severity levels you want to be displayed on the Error Display Agents.
*Please note we can have more than one penalty box output and more than one agent to multiple severities.
- Create an encoder on the Output Configuration page. To make this encoder act as a Penalty Box, go to the Layout Selection tab and choose the Error Display Agents from the dropdown list in the Error Mode section.
For example, if you decide to send specific secondary channels to be displayed on the Penalty Box, first, configure the thresholds with appropriate severity. Then create a Penalty Box agent for those groups of channels and assign the notification set only for them; this allows all the secondary channels to be displayed in the penalty box.